Terms of Order
Updated: 6 JUNE 2014
Splash Print is registered in Victoria, and every sale shall be deemed to be performed in the state of Victoria.
GST and Currency
All prices shown on our website include GST. All prices are shown in Australian dollars.
Making a contract with us
When making a transaction with Splash Print, we ask that you agree to register, or order using your correct name, address and any other requested details.
You may be asked to enter credit, debit or charge card details. You must ensure that (a) you are fully entitled to use that card at the time when you provide those details to Splash Print, and when you use the card, and b) the card has available funds to cover all charges incurred on it in the course of buying from us. If any of the information you enter becomes incorrect or is superseded, then please notify us with the corrected information immediately.
In any event, to register for Splash Print services, you must legally be able to enter into contracts for goods and services that you may buy here. Generally, this means that you must be at least 18 years old.
All orders with Splash Print are subject to these terms of order. You may order online via our website, by email, in person, over the phone, by mail or other means.
In order for Splash Print to maintain the quality of service that you have come to expect, we will be required to collect and maintain relevant information about our clients.
Splash Print does not provide information about you, except as set forth herein:
We may provide the information collected as stated herein to our business partners and suppliers, in order to assist us in supplying or manufacturing your order, or growing our business.
We will provide the information collected in the event we are required to provide such information by a court, administrative or governmental order or subpoena or other legal process.
If we believe it is necessary to share your information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violations of Splash Print terms of order or as otherwise required by law we will provide the information collected.
Splash Print will endeavour to dispatch the majority of orders to you within 7 working days of approval of your order. Larger or more complex orders, including those with multiple finishing stages will take longer. Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.
If we provide you with an estimated production time, it is an estimate only, and the actual production time may vary.
We are not responsible for any delay caused by a delivery company.
Splash Print wants all its customers to be totally satisfied with their goods. Your printing is guaranteed to be free of any manufacturer’s defects. If such defects exist or goods have been damaged in transit you must notify Splash Print in writing or by email within 7 working days of receiving your product.
We will then notify you of our returns procedure. If the customer fails to notify Splash Print within 7 working days of delivery, Splash Print does not accept responsibility for the goods being defective or damaged. We are unable to refund delivery costs.
Once the item is returned to us, we reserve the right to either replace or refund the item.
For orders exported out of Australia, the customer is responsible for any import duties, taxes or other charges in the country of delivery.
You agree to pay all monies due to Splash Print within the agreed credit terms. You agree that all costs to recover funds are borne by you the customer.
Approval to Print
If we provide you with a proof, your approval of this proof is our authorisation to proceed with printing. Any alterations after this time are your responsibility.
Colour on a electronic proof will be different to the final printed product. Printed colours may vary from day to day, press to press, stock to stock and back to front, varnishes and laminates may also affect colour output.
Please be aware that we will not be liable to you or any third party for any indirect or loss or damage, or for any loss of data, profit, revenue, business or management time, howsoever caused.
You also agree that the liability of Splash Print under this agreement (whether arising in negligence or otherwise), will not under any circumstances exceed the sums paid or payable by you.
This does not affect your statutory rights as a consumer.
In the event of consequential loss, Splash Print can only be responsible for the cost of your order.
In the event that any term of this agreement is held to be unenforceable or invalid by judicial decree or decision, the remainder of this agreement shall remain valid and enforceable.
Descriptions of goods and services included in the Splash Print site are accurate to the best of our knowledge. We do our best to correct errors or omissions as soon as we are aware of them. However, you should know that the colours and appearance of images, mounts and frames may vary from the way they appear on the screen.
Changes to this Agreement
Splash Print reserves the right to change the terms of this agreement from time to time, and post a new version on our website. The new version will take effect from the day of posting on the site. Price and availability information are also subject to change without notice.